A person is making handmade leather goods, with a calm and focused vibe.

Everything you need to know about refund

Refund Policy

Return & Refund

We want you to love your Assomma purchase, but if for any reason you’re not fully satisfied, here’s what you need to know about our returns and refund process

14-Day Return Policy

  • We offer a 14-day return window from the date of purchase. If you’re not happy with your product, simply contact us within this time frame.
  • We accept returns for defective items only. And, items must be unused and in resellable condition to qualify for a return.
  • Return shipping fees are covered by us unless the item is defective or incorrect.

Easy Returns Process

  • To initiate a return, please contact us
  • Our team will guide you through the return process and provide you with a return shipping label (if applicable).

Refunds

  • Once your return is received and inspected, we will process your refund.
  • Refunds will be issued to your original payment method.
  • Please allow 5 working days for the refund to appear in your account, depending on your bank’s processing time.

Contact Us for Support

If you need more assistance, please don’t hesitate to reach out.